Commission for Regulation of Utilities (CRU)
FOI Requests — 300 records (page 5 of 6)
- Received 22 November 2017Decided 21 December 2018Part-GrantedCommission for Regulation of Utilities (CRU)
Request information on an incident in relation to gas safety
- Received 16 November 2018Decided 12 December 2018Part-GrantedCommission for Regulation of Utilities (CRU)
Request all correspondence and documentation held by the CRU regarding a complaint made to Safe Electric
- Received 13 November 2018Decided 10 December 2018RefusedCommission for Regulation of Utilities (CRU)
Request copies of the latest returns submitted by energy companies to the CRU in relation to their top 10 plans for residential gas and electricity companies
- Received 26 October 2018Decided 29 November 2018GrantedCommission for Regulation of Utilities (CRU)
Queries on document published 17.10.18 CRU18227, in particular Section 2.3
- Received 26 October 2018Decided 21 November 2018Part-GrantedCommission for Regulation of Utilities (CRU)
Queries on document published 17.10.18 CRU18227, in particular Section 2.3
- Received 15 October 2018Decided 20 November 2018Part-GrantedCommission for Regulation of Utilities (CRU)
Details of all meetings and correspondence in all forms related to an energy company, for the time frame January 2018 to the current date.
- Received 23 July 2018Decided 3 November 2018RefusedCommission for Regulation of Utilities (CRU)
Requesting all documents, communication and correspondence on a wind Farm from 1 January 2002 to date.
- Received 11 October 2018Decided 24 October 2018RefusedCommission for Regulation of Utilities (CRU)
Any correspondence in relation to a decision-making process on a proposed wastewater treatment plant
- Received 20 July 2018Decided 20 September 2018RefusedCommission for Regulation of Utilities (CRU)
Requesting the following: 1. Records detailing all consents given by the CRU (CER) under section 49 of the Electricity Regulation Act, 1999. 2. Records detailing applications made to the CRU (CER) for consent under section 49 of the Electricity Regulation Act, 1999. 3. Records which describe the consideration by the CRU (CER) of consents issued under section 49 of the Electricity Regulation Act, 1999. 4. Any legal advice sought or received by the CRU (CER) in relation to consents under 49 of the Electricity Regulation Act, 1999.
- Received 20 July 2018Decided 18 September 2018Part-GrantedCommission for Regulation of Utilities (CRU)
Requesting the following: 5. Records detailing all consents given by the CRU (CER) under section 49 of the Electricity Regulation Act, 1999. 6. Records detailing applications made to the CRU (CER) for consent under section 49 of the Electricity Regulation Act, 1999. 7. Records which describe the consideration by the CRU (CER) of consents issued under section 49 of the Electricity Regulation Act, 1999. 8. Any legal advice sought or received by the CRU (CER) in relation to consents under 49 of the Electricity Regulation Act, 1999.
- Received 23 August 2018Decided 12 September 2018RefusedCommission for Regulation of Utilities (CRU)
Requesting all records in respect of both the priority services register and the special services register, a respective breakdown by the numbers with each electricity supplier, and a breakdown of the basis on which customers are on the register (i.e.: mental health, blindness, deafness, elderly etc.)
- Received 23 August 2018Decided 31 August 2018GrantedCommission for Regulation of Utilities (CRU)
Requesting the following correspondence: 1)The details of all complaints made by residents of Longford, Leitrim and Roscommon, in tabular form to the CER, between January 1st, 2018 and June 30th, 2018. 2)The details of all complaints made against companies or businesses based in Longford, Leitrim and Roscommon, in tabular form, between January 1st, 2018 and June 30th, 2018. 3) The actions taken by the CER on foot of complaints made by residents of Longford, Leitrim and Roscommon, in tabular form, between January 1st, 2018 and June 30th, 2018.
- Received 11 June 2018Decided 26 July 2018Part-GrantedCommission for Regulation of Utilities (CRU)
The requester is requesting information on any CRU internal audit reports form 1 January 2017 to present.
- Received 7 March 2018Decided 28 June 2018Part-GrantedCommission for Regulation of Utilities (CRU)
All correspondence, emails, electronic or handwritten documents and reports, minutes of meetings, speaking notes or memorandum, maps, plans, drawings, images and material relied upon by the CRU in relation to Decision Reference CER/17/8836 dated the 12th February 2018.
- Received 30 May 2018Decided 27 June 2018Part-GrantedCommission for Regulation of Utilities (CRU)
The requester is requesting information on PSO levy payments and PSO bad debts relating to a supply company referenced in a paper published by the CRU.
- Received 8 November 2017Decided 7 December 2017RefusedCommission for Regulation of Utilities (CRU)
1) How much money from the PSO Levy has been given to each electricity plant (ex-post) from periods 1-10-2012 to 30-09-2017 2) Request information on how much money from the PSO Levy has been allocated to each electricity plant (ex-ante) for period 1-10-2017 to 30-09-2018
- Received 24 October 2017Decided 1 November 2017ClosedCommission for Regulation of Utilities (CRU)
Request all information and documentation in relation to all costs associated with the rebranding of the Commission for Energy Regulation to the Commission for Regulation of Utilities.
- Received 9 February 2017Decided 29 August 2017ClosedCommission for Regulation of Utilities (CRU)
Request for all consultant reports and all documents re ISEM
- Received 11 April 2017Decided 3 August 2017Part-GrantedCommission for Regulation of Utilities (CRU)
Request all information held by CER, on CER decision 16/284 - Connection policy transitional arrangements dated 12-10-2016
- Received 4 April 2017Decided 12 June 2017Part-GrantedCommission for Regulation of Utilities (CRU)
Request information re: Applications under Section 5 of ESB Act 2014
- Received 2 May 2017Decided 12 June 2017Part-GrantedCommission for Regulation of Utilities (CRU)
Request all information held by CER on an Irish windfarm licence
- Received 5 April 2017Decided 5 May 2017RefusedCommission for Regulation of Utilities (CRU)
Request information regarding decision re: EC Regulation 714/2009 and Directive 2009/72/EC
- Received 6 April 2017Decided 3 May 2017ClosedCommission for Regulation of Utilities (CRU)
Requesting all information held by CER on an Irish windfarm
- Received 16 January 2017Decided 10 March 2017ClosedCommission for Regulation of Utilities (CRU)
Requesting copies of all documents held by CER on an Irish windfarm
- Received 20 February 2017Decided 28 February 2017RefusedCommission for Regulation of Utilities (CRU)
Request list of external legal practitioners paid in 2015 and 2016 for work performed on behalf of CER
- Received 20 January 2017Decided 16 February 2017GrantedCommission for Regulation of Utilities (CRU)
Request for all personal information of requester held by CER under the FOI and Data Protection Acts
- Received 1 November 2016Decided 8 February 2017RefusedCommission for Regulation of Utilities (CRU)
Requesting information on the installation of the fibre optic network
- Received 1 November 2016Decided 8 February 2017GrantedCommission for Regulation of Utilities (CRU)
Requesting information on the reduction of cost of deploying high speed public communications networks
- Received 18 November 2016Decided 20 December 2016Part-GrantedCommission for Regulation of Utilities (CRU)
Request all records and information held by CER regarding the FOI requester and their complaint
- Received 16 September 2016Decided 18 November 2016RefusedCommission for Regulation of Utilities (CRU)
Requesting: records in relation to the establishment of the Capacity Payments Mechanism and State aid
- Received 22 September 2016Decided 16 November 2016GrantedCommission for Regulation of Utilities (CRU)
Requesting: a copy of all records held in relation to Poolbeg Incinerator and Refit
- Received 19 September 2016Decided 14 October 2016GrantedCommission for Regulation of Utilities (CRU)
Requesting: 1. Who do I contact to make a complaint about the CER? 2. What process applies when such a complaint is submitted? (Please supply any applicable guidance) 3. What procedures are in place to ensure my complaint is dealt with by a party who is: a)independent b)competent c)objective 4. What are the possible outcomes of any such complaints procedure? 5. What options are available if I am unsatisfied with the outcome of any such complaint?
- Received 19 September 2016Decided 14 October 2016RefusedCommission for Regulation of Utilities (CRU)
Request made to a member of staff in relation to their duties and responsibilities
- Received 4 February 2026Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Can you please provide a copy of any statement of assurance which would be signed by employees at assistant principal level which relates to risk management, and or risk registers and or management of budget expenditure.
- Received 9 February 2026Decided —WithdrawnCommission for Regulation of Utilities (CRU)
I am requesting the following: 1) Records indicating whether the CRU maintains a database, list, or archive of all historic energy plans (electricity and gas) offered by energy providers in the Irish retail market. 2) If such a database or record exists, I request a copy of the data containing the details of these historic plans, including but not limited to: Provider name, Plan name, Unit rates and standing charges, Effective dates (start and end dates of the plan availability), and, Any associated terms or discount structures. 3) I am interested in records covering the period from 2020 to the present date. I would prefer to receive this information in an electronic format (such as an Excel or CSV file) if possible. Before making this request, I searched the CRU website and reviewed the 'Energy Monitoring Reports' and 'Retail Energy Market' publications. While these provide high-level summaries and price trends, they do not contain the granular, historic database of specific provider plans/tariffs I am seeking. Therefore, I am proceeding with this formal FOI request for the underlying records.
- Received 20 April 2026Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting under the Freedom of Information Act 2014 for access to records held by the CRU relating to the receipt, processing, and outcome of requests made under the Access to Information on the Environment (AIE) regime. I request the following records for the period 2024 - 2025. 1) Any register, log, spreadsheet, database extract, or equivalent record (however held) listing AIE requests received by the organisation, including where such records are maintained for internal tracking or reporting purposes. 2) For each AIE request recorded in such systems, the following information (where held): AIE reference number or internal tracking number; Date the request was received; Brief description or subject matter of the request; Decision/outcome (e.g. granted, part- granted, refused, transferred, withdrawn); Date of decision or closure. 3) Any reports, summaries, dashboards, or management information generated from AIE request tracking systems for internal or external reporting purposes. 4) Where no consolidated list exists, I request the underlying data fields extracted from whatever electronic system is used to record AIE requests, in the most readily retrievable format (e.g. CSV export, Excel extract, or database report).
- Received 30 April 2026Decided —WithdrawnCommission for Regulation of Utilities (CRU)
I wish to apply under the Freedom of Information Act 2014 for the following data held by your organisation: Any written material including instruction manuals, technical documents, emails, memos and internal and external communications mentioning the software “Passworks”.
- Received 7 May 2026Decided —OngoingCommission for Regulation of Utilities (CRU)
I wish to apply under the Freedom of Information Act 2014 for copies of all documents/files, whether held in hard copy, electronically or any other format, held by you, relating to the on-site power plant/microgrid system to be developed by Pure Data Centres Group and AVK in Dublin.
- Received 19 May 2026Decided —WithdrawnCommission for Regulation of Utilities (CRU)
I would like to request some records under the FoI Act please. I am seeking, for the period 1 January 2025 to 1 May 2026, a schedule (in spreadsheet form) of emails: sent or received by any staff of the CRU from Commissioner and Director level down. Where at least one sender or recipient email address has a domain associated with BnM / Bord na Móna - eg. @bnm.ie The schedule should contain, for each email: date and time, sender email address, recipient email address(es), subject line, indication of whether there were attachments (yes/no). I am not at this stage seeking the body text or attachments of the emails, only this schedule please.
- Received 19 May 2026Decided —WithdrawnCommission for Regulation of Utilities (CRU)
I would like to request some records under the FoI Act please. I am seeking, for the period 1 March 2024 to 1 March 2025, a schedule (in spreadsheet form) of emails: sent or received by any staff of the CRU from Commissioner and Director level down. Where at least one sender or recipient email address has a domain associated with the government’s climate / energy department at the time - eg. DCENR, DCEE or equivalent. The schedule should contain, for each email: date and time, sender email address, recipient email address(es), subject line, indication of whether there were attachments (yes/no). I am not at this stage seeking the body text or attachments of the emails, only this schedule please.
- Received 22 May 2026Decided —OngoingCommission for Regulation of Utilities (CRU)
I would like to apply under the provisions of the Freedom of Information Act for the following records held by the CRU: Copy of correspondence between the CRU (at commissioner level) at the Minister for Climate, Energy and Environment/Secretary General of the Department of Climate, Energy and Environment since 01 January 2026
- Received 26 May 2026Decided —WithdrawnCommission for Regulation of Utilities (CRU)
I am requesting access to statistical records held by the Commission for Regulation of Utilities relating to supplier-level customer complaints. If the CRU can release this as open data or routine statistical information outside the FOI process, I would be grateful for that route. Otherwise, please treat this as a request under the Freedom of Information Act 2014. Records Requested. For each reporting period available from 1 January 2024 to the most recent available date, please provide a machine-readable table showing, by supplier / provider: 1. Supplier / provider name. 2. Number of complaints received by CRU Customer Care. 3. Energy type or service type, including electricity, gas, LPG, water, network, prepay, or other where recorded. 4. Complaint category / issue type, including where available: - billing; - meter readings; - switching; - prepay / top-up; - refunds / credit balances; - sales / sign-up; - contract or tariff; - disconnection; - customer service / complaint handling. 5. Outcome or status category in aggregate, where available. 6. Reporting period, ideally by calendar year and, if available, quarter. If a full supplier-level table is not available, please provide the deepest supplier/category aggregate table available. Scope Notes. I am not seeking personal data, individual complaint files, customer identities, addresses, account numbers, staff notes, or case narratives. Aggregated statistical tables are preferred.
- Received —Decided —OngoingCommission for Regulation of Utilities (CRU)
- Received 29 May 2026Decided —OngoingCommission for Regulation of Utilities (CRU)
Under the Freedom of Information Act 2014, I request copies of the following records to cover the period 1 July 2025 – present: -A full breakdown of any tax and/or social insurance contribution settlements with Revenue due to misclassified employees following on from the Supreme Court’s decision in the Karshan case; - Any internal assessments, briefing, or reports on past, current or future tax liabilities arising from the Karshan case and/or Revenue guidance following the supreme court case
- Received 25 January 2024Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Request copy of a note written by a CRU Commissioner that “provided options to the department on different ways that the CRU can look at network tariffs in the context of the crisis that we are in at the time”.
- Received 14 February 2024Decided —TransferredCommission for Regulation of Utilities (CRU)
Requesting a list of RESS-2 and RESS-3 projects that have executed their contracts.
- Received 11 July 2024Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting All correspondence from Halston Planning and Environmental Ltd (acting on behalf of Lumcloon Energy, or COOLPOWRA FLEX GEN LIMITED) to the CRU between 01/01/2024 and 10/7/2024 to fulfill An Bord Pleanala requirements associated with the proposed development of a reserve gas-fired generator, energy storage system facility and GIS substation in the townlands of Coolpowra, Cooldorragha, Coolnageeragh Ballynaheskeragh, Gortlusky, and Sheeaunrush, Co. Galway
- Received 14 October 2024Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting access to the following records which are non-personal and which I believe are held by the CRU: A record of documents provided to/reviewed by HR Wallingford and its partners PJM Economics, instructed by the CRU, in preparation of a report on Uisce Éireann’s preliminary business case for the Water Supply Project (WSP - a proposal to pipe water from the River Shannon to Dublin). These include: 2) Uisce Éireann RWRP study, Area 9 – Greater Dublin Area, combination 1 supplementary report, dated May 2023; 2) Uisce Éireann responses to CRU email on sensitivity analysis, dated between May 4, 2023 and May 18, 2023; 3) Dublin Region Demand Report; 4) A technical annex provided, titled “16_085_SPEC_Section3ERDB_ v2.04.pdf”; 5) Uisce Éireann WSP – Eastern and Midlands Region, preliminary business case addendum (sensitivity analysis), June 2023; 6) Uisce Éireann WSP PBC affordability response, August 2023; 7) Uisce Éireann WSP contingency plan response, August 2023; 8) A document titled: “RFI-6 GDA Aquator Modelling Report-270623.pdf”; 9) A document titled: “RFI 24 Additional Information Steel Power Chemical”; 10) A document titled: “RFI 30 – ES Costing Guide Final”; 11) A document titled: “RFI 30 – NWRP Costing Explanatory Notes”; 12) A document titled: “RFI 30 – EBSD Lite 3.0 Instructions_Rev1”;
- Received 14 October 2024Decided —WithdrawnCommission for Regulation of Utilities (CRU)
13) A document titled: “RFI 30 Independent Estimate Review”; 14) A document titled: “RFI 31 Cost Support Document 2023.pdf”; 15) A document titled: “RFI-34 Uisce Éireann – Ballymore Eustace Resilience Project Slides.pdf”; 16) A document titled: “RFI 34 and 38 Key Interim Projects.pdf”; 17) A document titled: “RFI 35 WSP Risk Support Document.pdf”; 18) A document titled: “RFI_35_WSP Allocation of Risks Commentary”; 19) A document titled: “RFI 40 UÉ Response.pdf”; 20) A document titled: “RFI 46 UÉ Response.pdf”; 21) A document titled: WSP External Review CRU UÉ slide 28-7-23.pdf”; 22) A document titled: “Uisce_Eireann_SDB_Rev29_CRU_Review.xlsx”; 23) A document titled: “UÉ RFE response clarification questions.xls, August 2023”; 24) A document titled: “13072023CRU_WSP WRZs options.xlsx”; 25) A document titled: “17072023 UÉ responses to CRU WSP PBC queries.xlsx”; 26) A document titled: “RFI- 12 PHC data for GDA and National 2018-2023.xlsx”.
- Received 27 January 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting any emails, notes, memos, briefings and/or records in relation to a meeting held between Bord Gais Energy, Karen Trent and Jim Gannon on September 5, 2022