Commission for Regulation of Utilities (CRU)
FOI Requests — 300 records (page 6 of 6)
- Received 2 February 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting copies of all correspondence between the CRU and ESB Networks with regard to the decision to refund energy customers €50 due to historic overcharging. This request to cover the period 1 July 2022 to date of receipt.
- Received 12 May 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Seeking details on allowed revenue from electricity system operators for 2021 and 2022 as referred to in EirGrid’s Statement of Charges: “The Transmission Use of System charges published in this statement have been derived in accordance with the 2021 revenue (CRU/20/095) and the 2022 revenue (CRU/21/078) allowed by the CRU.” Requesting access to documents CRU/20/095 and CRU/21/078.
- Received 29 May 2023Decided —Part-GrantedCommission for Regulation of Utilities (CRU)
Requesting: 1. A copy of all licenses "to supply electricity or natural gas to customers", granted by the Commission for Regulation of Utilities, for the Electricity and Gas Suppliers whom are listed here: https://www.cru.ie/consumerinfo rmation/switch-supplier/energy- suppliers-in-ireland/ 2. A copy of the 2009 correspondence from the then Department for Communications, Energy and Natural Resources that sought network tariffs to be rebalanced in favour of Large Energy Users. 3. A copy of any communication that was sent to and received from energy suppliers about the CRU’s PR3 Decision for the DSO (CER/10/198), where network tariffs were rebalanced in favour of Large Energy Users.
- Received 26 May 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting information relating to how ESB Networks derives its revenues. Transmission Use of System Charges (TUoS) are paid demand customers, generators, and distribution system customers, but does ESB Networks only derive its revenue from TUoS charges levied on these activities located in the Republic of Ireland? In other words: is the transmission network in the Republic of Ireland funded entirely by bill payers in the Republic of Ireland? Or do bill payers in Northern Ireland fund any portion of the costs of the transmission network in the Republic of Ireland?
- Received 11 July 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting copies of any records held referring or relating to the undercharging of the technology company Meta by the ESB.
- Received 9 August 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting information under FOI about any communication between the CRU and Ballycar Green Energy https://ballycargreenenergy.ie/
- Received 9 August 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
windfarm in Meelick Co. Clare. Please advise in the first instance if any such communication is necessary, and in the second instance if any has taken place, in any format i.e. virtual or actual meetings, emails, and phone conversations. If there has been communication in any format, may I have copies of same (in electronic form) as soon as possible please.
- Received 21 August 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting answers to the following questions: 1) If you use an IT Service Management solution (aka ITSM), please advise what you are currently using? (Examples include: ServiceNow, BMC, Freshworks, 4ME, Hornbill, ManageEngine, Ivanti etc) Please provide the platform name. 2) If possible, please also provide the previously utilised solution and reason for change. 3) When is your current ITSM platform contract due for renewal? Please provide month/year. 4 ) Who (if there is one) is your current supplier of professional and managed services for your ITSM platform? 5) If this is managed internally, please confirm the same. 6) How many user licences do you have for your ITSM platform? 7) Who is the principal
- Received 21 August 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
contact for IT Services within your organisation? i.e. Director of IT or Head of Service Delivery. Please provide LinkedIn or available contact details (where appropriate).
- Received 1 September 2023Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting: 1) a representative sample of fifty (suitably anonymised) written or emailed complaints received by the CRU for Quarter 2 of this year about electricity or gas supply; 2) a record of how many complaints were received by CRU in Q2 of this year with a breakdown according to category of complaint (overcharging, getting cut off, customer service etc), and also format of complaint (phone, email, letter etc).
- Received 11 December 2023Decided —TransferredCommission for Regulation of Utilities (CRU)
Requesting: 1) information on how much electricity was generated at the Carrigadrohid Dam, near Macroom, Co. Cork, last year. 2) information on how many days the dam was in use and operational in 2022.
- Received 23 January 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting: 1) The total number of requests for the Electrical Recognition Process for International Qualifications received by CRU in the last 5 years (from 2019 to 2024). 2) The number of these requests that have been rejected within the same period level was lower that NFQ level 7.
- Received 10 February 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Under the FOI Act 2014, I am requesting access to information held by the CRU regarding algorithmic trading in electricity markets, ownership of key generation and storage assets, and market investigations related to trading algorithms. For clarity, I have broken my request into the following three areas. 1 - ALGORITHMIC TRADING UPTAKE BY ENERGY MARKET PARTICIPANTS: I am requesting access to the data gathered under the new REMIT II reporting requirements on algorithmic trading, collected via the CEREMP tool or any other monitoring tool employed by CRU. I would ask that you provide this information in one of three following manners, based both on ease of access and any legal restrictions which may apply to releasing such information. a) Maximum: A list of which market participants have registered as partaking in algorithmic trading, and which have not. b) Median: Anonymised data on how many market participants have registered as partaking in algorithmic trading and how many have not, broken down by their average volume of trading activity AND/OR their market function (i.e. Generation Company, Power Trader, Retailer). c) Minimum: Anonymised data on how many market participants have registered as partaking in algorithmic trading, and how many have not
- Received 10 February 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
. 2 - OWNERSHIP AND OPERATION OF KEY GENERATION AND STORAGE ASSETS: I am requesting access to CRU’s data on the ownership and operation of key generation and storage assets in the Republic of Ireland. I would specifically like access to data on: a) The name of the operators and owners of key generation and storage assets, including but not limited to those listed on the ENTSO-E transparency platform (see annex 1 for requested units). b) Data on which markets and power exchanges these assets have been registered on to. Where accessible, this should include. c) The type of market (i.e. balancing market, day-ahead, intraday). d) The name of the market operator of the market the asset is registered to (i.e. Nord Pool, SEMOpx, EirGrid). 3 - CRU MARKET INVESTIGATIONS: I am requesting access to data on CRU’s investigations into potential market manipulation, abuse, or collusion in the day-ahead, intraday, or ancillary service energy markets involving trading algorithms. This should include:
- Received 10 February 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
a) Data on the frequency of suspicious transaction reports or other market surveillance alerts received by the CRU from the Republic of Ireland’s market operators, related to algorithmic trading. This should be broken up into days, months, or years, depending on what is most easily accessible to your team, and should cover the past three years. b) Data on the number of past and ongoing CRU investigations involving energy market participants’ use of trading algorithms. c) Any insights you are willing to give on CRU’s methodology for investigating energy market abuse, and whether your toolset makes use of machine- learning or automation.
- Received 25 February 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting the following records: 1) A register of all vacant properties owned by your organisation. Including detail on the physical condition of each property, how long each property has been vacant, the reasoning for why each property is vacant, and the monetary value of each property. 2) A register of all undeveloped land owned by your organisation. Including detail on the physical condition of each plot of land, how long each plot has been vacant, the reasoning for why each plot is vacant, and the monetary value of each plot.
- Received 7 July 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting the release of the following records: 1) All calculations submitted by Gas Networks Ireland over the last 15 years to the CRU which set out the level of investment being applied to the Gas Networks Ireland telecom assets, or other assets used by the Aurora Telecom franchise of Gas Networks Ireland as part of the
- Received 15 July 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting access to the following information: 1) Historical electricity unit rates (€/kWh), excluding VAT, for standard residential customers (DG1 & DG2) for all electricity suppliers operating in Ireland in this period. 2) If possible, please provide this information annually for the past seven years (2018- 2025), or the nearest available reporting period. 3) If available, please also include a summary of charges added to DG1 & DG2 bills for this same period, as a result of the following charges: DUoS charges, Imperfections charges, Capacity Charges, Market Operator Charges, Difference payment socialisation, and Residual error volume.
- Received 15 August 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting copies of any and all records held by you - including reports, plans, projections, correspondence, internal memoranda, maps, and capacity studies - relating to: 1) The number of 220kV substations planned or projected to be built in the Southwest region over the next 40 years. 2) The number of 110kV substations planned or projected for the Southwest region over the next 40 years. 3) The number of 38/40kV substations planned or projected for the Southwest region over the next 40 years. 4) The rationale for proposing a 220kV substation at Ballysallagh given its proximity to Knockraha substation, including any capacity assessments, cost- benefit analysis, or operational need studies. 5) How Ballysallagh 220kV substation would integrate with the national grid, including assessments of forecast demand, industrial development, or strategic network planning. 6) Planned or projected overhead lines or underground services from Ballysallagh 220kV station over the next 40 years.
- Received 9 October 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
FOI Request – Safety, Fire Risk, and Insurance Oversight of Battery Energy Storage Systems (BESS). Under the FOI Act 2014, I request access to any records held by the CRU relating to the safety regulation, fire-risk management, and insurance oversight of Battery Energy Storage Systems (BESS) in Ireland, including but not limited to: Poolbeg BESS, Dublin; Aghada BESS, Cork; Kylemore BESS, Dublin; South Wall BESS, Dublin. This request also includes any equivalent records concerning proposed, planned, or pre- commissioned BESS installations anywhere in Ireland that are known to, regulated by, or under review by the CRU. Specifically, I request: Any correspondence, reports, internal notes, or reviews concerning the safety certification, inspection, or regulatory acceptance of any operational, planned, or proposed BESS in Ireland. Any records, reports, or communications concerning fire safety, explosion risk, or thermal- runaway prevention, including emergency response measures or coordination with local fire services.
- Received 9 October 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Any risk assessments, audits, or safety evaluations (internal or external) prepared for or received by the CRU relating to fire, explosion, or chemical hazards associated with BESS. Any records, reports, or correspondence concerning insurance or liability requirements for BESS operators or developers, including public- liability, environmental-liability, or business-interruption coverage, and any verification or acceptance of such insurance by the CRU. Any incident reports, notifications, or correspondence regarding accidents, fires, or emergency responses at any BESS site in Ireland.
- Received 3 November 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting: a copy of any admin or summary docs on contingency planning for: long blackout events, major gas supply cuts, or ESB/Irish Water cyberattacks.
- Received 24 November 2025Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting copies of the following audits/reviews: Licensing and Levy Management (2024)
- Received 19 June 2020Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting a copy of the newspaper notice posted in the Irish examiner newspaper, referenced in a proposed decision letter of 19 June 2020, and which was provided to CRU by Energia.
- Received 7 December 2020Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting copies of permitted activities of RECI/Safe Electric Inspectors & complaints procedures in relation to RECI/Safe Electric Inspectors.
- Received 15 December 2021Decided —WithdrawnCommission for Regulation of Utilities (CRU)
1) Requesting to release the prioritisation list of projects to be processed under ECP2.1. Requesting a list of the projects which qualified under the following categories: Battery Projects, Top 25 Renewable Projects as set out under the ECP2 ruleset, Projects by date order of planning, NGPA, Community projects
- Received 17 February 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting access to all records, containing the information, which relate to the designation of Mulreavy Wind Farm (GU 401930) as "Outturn Unavailable" for settlement purposes under the Code, from 23:00 on 7 December 2021, and specifically (but not limited to):
- Received —Decided —WithdrawnCommission for Regulation of Utilities (CRU)
- Received 5 May 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting information relating to large energy users including data centres seeking a derogation from the duel fuel obligation for supply of energy.
- Received 13 June 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting a copy any applications for discounts of tariffs at entry points for LNG facilities (as mentioned on page 16 of the recent CRU Paper: Gas Transmission Tariff Methodology –Tariff Network Code Article 28 Decision Gas year 2022/23) that have been received by CRU in the past three years.
- Received 20 June 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting 1) In relation to all CCTV cameras that you have procured from 2017 until the present, please provide: the names of each company and the names of the products including the model numbers; the contracts with each company; the cost per unit and the total costs, and the duration of contracts and/or licenses. 2)Please provide records that state the capability of the CCTV cameras (along with their storage and scanning, behaviour analysis, object detection or demographic detection (i.e. age, gender, clothing etc). 3)For all CCTV cameras procured between 2019 and present, please also provide the documents and communication (such as letters and emails) involving the company that was awarded the contract. If the records in response to point 1 in this request contain product model/numbers, then point 2 can be removed.
- Received 13 September 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting: How many household customers per year change their electricity supplier, gas supplier for 2017,2018,2019,2020,2021?
- Received 24 October 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting the following records: A copy of the Investigation Report on ESB submission of incorrect Commercial Offer Data to the market as mentioned in Commission Meeting 941.
- Received 1 November 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting a database/spreadsheet/record of all complaints received by CRU in the most recent twelve-month period. This record can be anonymised to remove names/addresses while leaving information relating to the nature of the complaint, its date, its status etc.
- Received 10 November 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting copies of 1) any communication between 1.1.2021 to 10.11.22 relating or referring to the STEP Project, SLNG, NFE or LNG developments in general (but excluding any communications solely referring to other LNG projects) between the CRU and the following bodies: The DECC including Dept. officials, the Dept. Minister and advisors to the Minister; GNI; Eirgrid; any other regulatory body or state agency; any non-govt organisation; any other dept. of Govt including any subsidiary units, committees, working groups or agencies. This includes emails, letters, notes and minutes of meetings. 2) Any documents, created between 1.1.21 to 10.11.22, held by or on behalf of the CRU relating or referring to the STEP Project, SLNG, NFE or LNG developments in general (but excluding any documents specifically created for other LNG projects) which do not already fall within 1 above.
- Received 18 November 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting records of length of time the wind turbines in Galway Wind Park in Connemara were required to switch off and cease generating electricity because of a surplus in the national grid, as well as records of any compensation paid by the state as a result of the requirement to switch off the wind turbines dating from January 2022 to the present.
- Received 29 November 2022Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting: 1) Number of MFDs (Multi- functional devices) & photocopiers at CRU; 2) Name of incumbent; 3) Start/end date of contract (if expired, when does the CRU expect to revisit the marketplace); 4) Details of any extension options; 5) What framework / Route to market used; 6) Does the CRU share this contract/use the same arrangement with another organisation. If yes, please name who; 7)Number of regular/desktop printers (in addition to above); 8) Is there a support contract on above, if yes please state start/end date; 9) Does the CRU have a Print Room; 10) If yes, name of supplier, number of devices and start/end date of contract, also details of any extension options; 11) Total annual print/copy volumes including, if applicable CRU’s Print Room, for (a) mono (b) colour; 12) What Print software does the CRU run; 13) The CRU’s total annual spend on print; 14) Name of person responsible for the running of MFDs and, if applicable, your Print Room.
- Received 18 January 2021Decided —WithdrawnCommission for Regulation of Utilities (CRU)
All records (company name, contract value amount and description of expenditure type) of purchase orders in excess of €20,000 made in Q1, Q2, Q3 and Q4 of 2019 and Q1, 2 and 3 of 2020.
- Received 5 May 2021Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting records relating to complaints to the CRU from Irish Water customers.
- Received 8 July 2021Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Request copies of all the documents listed in Eirgrid's TSO Certification Document List document
- Received 2 November 2021Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting copies of all records held referring or relating to whether CRU should continue to pay bonuses or performance-related pay to staff during 2020 as a result of the Covid- 19 pandemic.
- Received 9 November 2021Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting any briefings, emails, notes and/or records relating to the electricity grid dropping below the normal operating range of 49.8 Hz at 8pm on Tuesday 4th May for 14 minutes.
- Received 22 November 2021Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting: 1) Records from specified third parties notifying the CRU of the electricity grid dropping below the normal operating range (below 49.8Hz) at 8pm on Tuesday 4th May for 14 minutes. 2) Records in relation to a notification that the electricity grid dropping below the normal operating range (49.8Hz) at 8pm on Tuesday 4th May for 14 minutes.
- Received 15 January 2019Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Seeking copies of all documentation and correspondence on a licencing application by an Irish windfarm
- Received 14 March 2019Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting access to any records dating from 1 January 2016 to 30 June 2017, held by the CRU, which relate to the application by Ireland to the European Commission for State aid approval of draft legislation to establish the Capacity Remuneration Mechanism, including, but not limited to, any documents relating or referring to the targeted contracting mechanism or the use of local reserve supply agreements, agendas and minutes from any meetings but excluding the decision itself and any records that are already in the public domain along with meeting requests and diary entries.
- Received 9 July 2019Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting CRU’s annual expenditures (i.e. fixed costs and expenses) for a 5-year period from 2013 to 2018
- Received 7 October 2019Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting in electronic format the files, memos, notes, and internal and external emails from 2018 on for a proposed CHP plant. This request specifically includes any communications with the DCCAE
- Received 12 January 2018Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting the following information: 1)Has the CRU or any electrical company preformed tests of any kind on the smart meters to be installed under the National smart meter roll out plan? 2)If there has been where can I access the information on these tests and any results and the type of tests? 3)Are these new meters mandatory? 4)In your statement about the roll-out of these new meters it was said that these meters will lead to savings for customers. How was this asserted? Was there a test done and if so where are these results to be viewed?
- Received 12 January 2018Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Request information on an incident in relation to gas safety
- Received 20 December 2017Decided —WithdrawnCommission for Regulation of Utilities (CRU)
Requesting the following information: 1. The amount that Commission for Regulations Utilities spent on hotel accommodation and flights for staff travelling abroad for work related business in the years 2014, 2015, 2016 and to- date in 2017 in tabular form 2. During the years 2014, 2015, 2016 and to-date in 2017 did any staff member from CRU travelling abroad for work related business ever request that their class of flights be upgraded e.g. Business Class etc.; if so who requested the upgrade; the reason why they requested the upgrade; & if the upgrade request was approved or refused.