government department

Department of Transport

FOI Requests — 2,750 records (page 7 of 55)

  • Received
    Decided 19 February 2024
    Refused
    Request Reference TRA-FOI-2024-0012
    Requester Type Journalist
    Department of Transport

    access to any correspondence or minutes of any meetings between the FAI and Minister Chambers in relation to the passenger cap at Dublin Airport and the Europa League Final.

  • Received
    Decided 19 February 2024
    Granted
    Request Reference TRA-FOI-2024-0013
    Requester Type Elected-Oireachtas
    Department of Transport

    Travel logs and booking receipts for any air travel undertaken by Department of Transport staff and officials in 2023, including Ministerial staff and the Minister himself.

  • Received
    Decided 14 February 2024
    Granted
    Request Reference TRA-FOI-2024-0024
    Requester Type Journalist
    Department of Transport

    I am requesting the release of invoices for accommodation costs for the Minister, any Ministers of State and any staff accompanying them on their trips abroad for St Patrick's Day last year (with a breakdown of costs related to each person who travelled). I am also requesting the release of details of any gifts purchased for the trips, who they were intended for, and associated costs

  • Received
    Decided 13 February 2024
    Granted
    Request Reference TRA-FOI-2024-0008
    Requester Type Other
    Department of Transport

    I am seeking a copy of all the emails that Customer Service sent to various personnel in the Department via an FOI requet.

  • Received
    Decided 12 February 2024
    Granted
    Request Reference TRA-FOI-2024-0009
    Requester Type Other
    Department of Transport

    Would you mind supplying all copies of emails or letters sent to the Department of Transport from members of the public concerning the topic of the recent increases to road tolls which occurred on 1 January 2024. Could you include all correspondence from members of the public from 1 October to the day in which the FOI request is approved, if it is approved at all.

  • Received
    Decided 12 February 2024
    Refused
    Request Reference TRA-FOI-2024-0016
    Requester Type Business Inter
    Department of Transport

    - The cost estimates provided by the National Transport Authority to the Department of Transport Ministers and officials for including Commercial Bus Operators (also known as CBOs) in the government's 20% bus fare reduction scheme. - Information on how the above mentioned estimated costs were calculated, einstc lGurdoinugp the factors, methodologies, or considerations taken into account.

  • Received
    Decided 9 February 2024
    Granted
    Request Reference TRA-FOI-2024-0005
    Requester Type Journalist
    Department of Transport

    All correspondence related to the N6 Galway City Ring Road. The request is for records to include - but not limited to: Internal and external correspondence, minutes of meetings and memos. The period for this request is from 1.7.2023 to the present day.

  • Received
    Decided 8 February 2024
    Part-Granted
    Request Reference TRA-FOI-2024-0006
    Requester Type Journalist
    Department of Transport

    Under the 2014 FOI act I am requesting the following The minutes of the meetings of MPGOG from January 2023 to present. Any presentations given at MPGOG from January 2023 to present. Any reports submitted to MPGOG for discussion from January 2023 to present.

  • Received
    Decided 31 January 2024
    Part-Granted
    Request Reference TRA-FOI-2024-0001
    Requester Type Elected-Oireachtas
    Department of Transport

    Dear Freedom of Information Officer, Under the Freedom of Information Act 2014 I am seeking a list of esubmissions submitted to the Minister for Transport through the e- submissions channel. I wish for my request to cover the period from 01-12- 2023 - 31-12-2023. I would prefer to receive this information in electronic format however; if this is not available I will accept paper records. If you have any queries relating to my request, please do not hesitate to call me.

  • Received
    Decided 30 January 2024
    Part-Granted
    Request Reference TRA-FOI-2024-0004
    Requester Type Other
    Department of Transport

    1 any submission(s) your organisation made to the Department of Public Expenditure and Reform in relation to that Department's review of the FOI Acts, 2. any record which is an analysis* of FOI requests received in your organisation in 2022, and 3. any record which is an analysis* of FOI requests received in your organisation in 2023. I recognise that the record mentioned at 3. above may not exist on 2 January, 2024. Please either provide an analysis (if it exists) or requests received up to 30 November 2023, or (preferably) delay processing of this part of my request until an analysis of the complete year exists. *An analysis might include any of the following data -number of requests received, granted, part granted or refused, - number of requests per section of your organisation, - number of requests by topic, - number of requests by requester (anonymised), - number of requests by category of requester (e.g. individual, journalist, lobby group, etc.), - number of requests withdrawn, - number of requests which attracted fees, - total amount of fees paid, - number of time extensions applied, - number of internal reviews,number of appeals to Information Commissioner, or any other parameter regarding FOI requests which your organisation tracks.

  • Received
    Decided 26 January 2024
    Part-Granted
    Request Reference TRA-FOI-2024-0003
    Requester Type Journalist
    Department of Transport

    I would like to apply under the Freedom of Information Act 2014 for the following records: 1. A copy of all correspondence between the Department of Transport/its officials, the Minister for Transport/his representatives and the Office of Public Works/ its officials relating to traffic offences and traffic management in the Phoenix Park from 01/01/2023 to date. 2. A copy of all correspondence between the Department of Transport/its officials, the Minister for Transport/his representatives and the Minister of State with responsibility for the OPW/ his representatives relating to traffic offences and traffic management in the Phoenix Park from 01/01/2023 to date. 3. All records from 01/01/2023 to date in relation to amendments to the Road Traffic Acts in relation to the Phoenix Park. I would like to receive this information electronically.

  • Received
    Decided 23 January 2024
    Refused
    Request Reference TRA-FOI-2023-0216
    Requester Type Other
    Department of Transport

    I am requesting access to the following non-personal information from your records:1.All 2023 documents relating to the role of the Roman Catholic Church at Dublin Airport, and any role of Our Lady Queen of Heaven Church within the operation of Dublin Airport. 2.All 2023 documents relating to chaplaincy services at Dublin Airport, and any role of priests at Our Lady Queen of Heaven Church with respect to such services. 3.All 2023 documents, meeting minutes, emails or other written communications with either DAA or Dublin Airport with respect to religious services at Dublin Airport. I will look forward to a detailed response in relation to these records, within 4 weeks from the date of this correspondence.

  • Received
    Decided 12 January 2024
    Part-Granted
    Request Reference TRA-FOI-2023-0203
    Requester Type Journalist
    Department of Transport

    1. Copies of all correspondence between Minister Eamon Ryan secretary general Ken Spratt and the following organisations: DAA Aer Lingus Ryanair Dublin Bus Luas Irish Rail Bus Éireann CIE National Transport Authority Transport Infrastructure Ireland 2. Minutes of any meetings between Mr Ryan and the same organisations and briefings prepared for the minister/secretary general for the meetings The rime period can be limited to 1/10/2023 to 15/11/2023

  • Received
    Decided 10 January 2024
    Refused
    Request Reference TRA-FOI-2023-0215
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Act 2014, I request the following records: I request copies of tenders both draft and approved for the supply of professional services from Broadhaven Marine training also trading as Maritimes SAR for the provision/development and of IRCG boat manuals from approx 2012 to 2016. I request the names of the procurement team involved both internal and external. I request copies of the tender award including scoring and stand still letters. I request costs on the printing/delivery of all manuals by the above supplier and by whom these manuals were printed by including costs and related emails to and from IRCG management. I request copies of all approved invoices regarding the contract for the printing and development of these manuals

  • Received
    Decided 9 January 2024
    Part-Granted
    Request Reference TRA-FOI-2023-0212
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Act 2014, I request the following records: 1. I request all correspondence, written and electronic between the Department (and previous Department identities) and Mr. Kevin Gleeson and PA consulting services in respect of all tender competitions carried out by Mr. Kevin Gleeson as a consultant acting for the Department or for acting on behalf of a Division/Section/Agency within the Department.2. I request copies of all tender and/or quotes of documentation appointing Mr. Kevin Gleeson and PA consulting services as a consultant for the Department of Transport (and previous Department Identities) or for a Division/Section/Agency within the Department.

  • Received
    Decided 5 January 2024
    Part-Granted
    Request Reference TRA-FOI-2023-0204
    Requester Type Journalist
    Department of Transport

    **Scope updated to just memos and reports**To whom it may concern, Under the 2014 FOI act I am requesting the following: Any reports/memos/correspondence sent by Andrew Ebrill to his assist sec gen/sec gen or minister from July to present in relation to the impact of inflation on the NDP.

  • Received
    Decided 2 January 2024
    Part-Granted
    Request Reference TRA-FOI-2023-0210
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Act 2014, please can you return to me; A full copy of your Fixed Asset Register for each of the last five years. It should include lists of additions and disposals for each year. The copy should be made on a spreadsheet, if available. A full copy of your Risk Register for each of the last five years. Amendment to point 2 - Current Risk Register only as agreed with requester

  • Received
    Decided 27 December 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0209
    Requester Type Journalist
    Department of Transport

    I am seeking the following:- copies of any briefing materials, submissions, or other documents prepared or given to the Sec Gen or the Minister with regard to the Adare bypass scheme and its approval.

  • Received
    Decided 21 December 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0208
    Requester Type Other
    Department of Transport

    **Refined scope** database excerpt containing details of landings in Ireland from January – October 2023

  • Received
    Decided 21 December 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0211
    Requester Type Other
    Department of Transport

    I am seeking a list of esubmissions submitted to the Minister for Transport through the e-submissions channel. I wish for my request to cover the period from 01-11-2023 - 30-11-2023.

  • Received
    Decided 19 December 2023
    Refused
    Request Reference TRA-FOI-2023-0207
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Act 2014, I am seeking a copy of all Bills or Acts (for both primary and secondary legislation) that have been initiated in and/or passed through the Dáil and Seanad in the last 5 years which have sought to amend existing legislation in a manner that(a) interprets, or (b) amends, or (c) removes, the words `woman' or mother`, in/from the existing legislation in question.

  • Received
    Decided 15 December 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0174
    Requester Type Journalist
    Department of Transport

    Under the Freedom of Information Act 2014, I am seeking the release of all records relating to correspondence between the Minister of State, Jack Chambers TD, and Ibec, as listed here. This should include, but is not limited to, any letters, emails, text messages, WhatsApp messages, memos, notes, reports, draft reports and any other relevant records that were created, sent or received by the Minister's office related to this correspondence.

  • Received
    Decided 15 December 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0200
    Requester Type Journalist
    Department of Transport

    1. A copy of all internal briefings prepared for the Minister between 25t September and 9th October 2023.(Note: I am not specifying topics the briefings relate to, this would be for briefings on topics or issues for the Minister, however I do not believe there would be a huge volume in this short period, as such I am not refining it to a specific topic. If you have any queries on this FOI contact me by email)

  • Received
    Decided 14 December 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0201
    Requester Type Journalist
    Department of Transport

    I wish to apply for the following records. I believe these records are held by the department. Any complaints from members of the public concerning public transport addressed to Minister Eamon Ryan in 2023.

  • Received
    Decided 13 December 2023
    Refused
    Request Reference TRA-FOI-2023-0189
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Act 2014, I would like to request a copy of the Limerick to Foynes Railway Order please?

  • Received
    Decided 12 December 2023
    Refused
    Request Reference TRA-FOI-2023-0196
    Requester Type Business/Interest Group
    Department of Transport

    Please furnish us with all records pertaining to: The agreement reached between the United Kingdom and Ireland and the United Kingdom and the European Union which enables UK firms to undertake aerial surveying contracts in Ireland utilising UK registered aircraft and also UK firms undertaking aerial surveying contract in Ireland utilising EU registered aircraft. Details of the specific arrangement permitted whereby Hi Def Aerial Surveying Ltd, a UK company, has been permitted to undertake an aerial survey in Ireland on behalf of EirGrid

  • Received
    Decided 12 December 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0197
    Requester Type Other
    Department of Transport

    I am writing to you as I would like to make a freedom of information request in regards to public transport records. I would like to make the request, specifically in regards to logged reports of incidents of anti-social behaviour on public transport services in Dublin during June and July 2023.

  • Received
    Decided 12 December 2023
    Granted
    Request Reference TRA-FOI-2023-0199
    Requester Type Other
    Department of Transport

    Following retrieval of the attached record: Please provide the records post this communication and how Ger Deering came to be appointed as Taxi Regulator; Who nominated him; and Please provide the original Dept communication in relation to his appointment. https://www.independent.ie/regionals/minister-says-taxi-industry-will-flourish-under-carlow-mans-new- leadership/27013797.html

  • Received
    Decided 7 December 2023
    Granted
    Request Reference TRA-FOI-2023-0198
    Requester Type Journalist
    Department of Transport

    Under the FOI Act 2014, I am seeking the following: - Correspondence and memos between the Minister for Transport Eamon Ryan and (1) the NTA and/or (2) the NCBI in relation to the NCBI Wayfinding / National Transport Training Centre between 01 July 2021 and present. Correspondence and memos between the Department of Transport and the NTA, to include subsequent briefing notes, memos and correspondence between the officials and the Minister, in relation to the NCBI Wayfinding / National Transport Training Centre between 01 July 2021 and present.

  • Received
    Decided 4 December 2023
    Refused
    Request Reference TRA-FOI-2023-0194
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Acts, I wish to request access to the following records -Any record created since March 2022 which proposed or recommended the discontinuation of Covid19 safety measures such as masking or the use of social distancing. Any record created since March 2022 which records a decision to discontinue Covid19 safety measures. Any record created since March 2022 instructing staff to discontinue Covid19 safety measures.

  • Received
    Decided 30 November 2023
    Granted
    Request Reference TRA-FOI-2023-0206
    Requester Type Other
    Department of Transport

    My request includes but is not limited to, all emails between Department officials, between the Department and other State Agencies/Bodies and any other parties. I would like to receive the records in electronic form. My request relates to all relevant records created/issued/copied, on or after, the date of my email of 20/09/2023, which I copied to the Minister for Transport.

  • Received
    Decided 29 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0186
    Requester Type Other
    Department of Transport

    All records held by the Department of Transport Tourism and Sport relating to the flight of Silk Way West 4K-SW888 which flew from Houston Texas to Shannon, and from Shannon to Baku Azerbaijan.4K-SW888 was at Shannon on Sunday 08/10/2023

  • Received
    Decided 29 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0190
    Requester Type Journalist
    Department of Transport

    Under the Freedom of Information Act 2014 I am seeking a list of esubmissions submitted to the Minister for Transport through the e-submissions channel. I wish for my request to cover the period from 01-10-2023 - 31-10-2023.

  • Received
    Decided 29 November 2023
    Refused
    Request Reference TRA-FOI-2023-0191
    Requester Type Other
    Department of Transport

    I wish to access copies of the following records in electronic format under the Freedom of Information Act:- all Departmental records (including correspondence, memoranda, orders and briefing notes) relating to items transited through the State or the policy of transiting items through the State under the Air Navigation (Carriage of Munitions of War, Weapons and Dangerous Goods) Orders 1973 and 1989 from the period January 2021 to present.

  • Received
    Decided 28 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0183
    Requester Type Journalist
    Department of Transport

    Copies of the following submissions and associated records:- Memo for Information on NDP Delivery- Quarter Two Capital Memo 2023- Update to the European Commission on the draft All-Island Strategic- Rail Review- Proposal for Bill on Penalty Points- Draft Memo to Govt for Information - Review of National Ports Policy- Draft Memo for Information on NDP Delivery- Considerations re potential future supports to the Haulage & Road Freight Sector- Project Ireland 2040 Delivery Board I wish for my request to cover the period from 1/7/2023 - 31/10/2023.

  • Received
    Decided 27 November 2023
    Refused
    Request Reference TRA-FOI-2023-0182
    Requester Type Journalist
    Department of Transport

    Dear Sir/Madam,Under the FOI Act 2014, I am seeking the following:- copies of any records held by either the minister or the Secretary General with regard to the 'Briefing Note to the Department of Transport on the Consequences of the Funding Scenarios for 2023' and media reports on it. This request to cover the period since 1 September 2023.

  • Received
    Decided 27 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0202
    Requester Type Other
    Department of Transport

    Any correspondence between the Department of Transport and the Dublin Airport Authority regarding the appointment of Peter Dunne as their DAA's Chief Financial Officer. This should also include any meeting notes where this topic was on the agenda. This should also include the reasoning DAA gave as to why Mr Dunne was deemed the most suitable candidate. Were any concerns raised by the Department regarding Mr Dunne's long history in the oil and gas industry and particularly his past role in United Oil & Gas? I would prefer to receive this information electronically, preferably in its original formatting.

  • Received
    Decided 24 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0180
    Requester Type Other
    Department of Transport

    Copies of requests for exemptions permitting the carriage of munitions of war onboard through Irish airports and/or Irish airspace since 1 September 2023; Copies of all flight authorisations and/or ministerial exemptions permitting the carriage of munitions of war through Irish airports and/or Irish airspace since 1 September 2023; In tabular format, 2022 and 2023 data on exemptions for the carriage of munitions of war on civil aircraft in the same format/detail as records on the Department of Transport, Tourism and Sport (DTTAS) website here; In tabular format, the total number of searches or investigations for munitions of war conducted on permitted aircraft at Shannon airport per year from 2013-present; In tabular format, the total number of searches or investigations for munitions of war (Carriage of Munitions of War, Weapons and Dangerous Goods) Order by civil aircraft contracted by foreign military/intelligence at Irish airports or through Irish airspace to include airport name (where applicable), date, and details of the breach since 1 January 2013- present Any internal reports, analysis, assessments, memos, briefings, and/or site inspection or investigative reports into suspected, alleged or confirmed breaches of the Order by any branch of the US armed forces (The Army, Marine Corps, Navy, Air Force, Space Force and/or Coast Guard)

  • Received
    Decided 23 November 2023
    Granted
    Request Reference TRA-FOI-2023-0184
    Requester Type Business/Interest Group
    Department of Transport

    We request a copy of the following records: -1) A copy of the submissions made by the four Dublin Local Authorities in response to the invitation of the TOD Working Group in September 2022 for submissions (a copy of which invitation is contained in Appendix 1 of Opportunities for Transport Orientated Development (TOD) in Major Urban Centres: Dublin Study, May 2023)

  • Received
    Decided 23 November 2023
    Granted
    Request Reference TRA-FOI-2023-0185
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Act 2014, I wish to request access to the contracts register for your department / office / body, excluding any contract for security-related services, systems or processes, and also excluding any commercially sensitive information I do not wish to know the value of any contract, nor do I need to know the name of the supplier of the service / goods. My interest lies in establishing the range of services and goods purchased by your organisation. If the register contains a description of the section / unit / area of the organisation that manages each contract, that is also of interest to me.

  • Received
    Decided 22 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0195
    Requester Type Other
    Department of Transport

    Under the Freedom of Information Acts, I wish to request access to the following records -a copy of the current (November 2023) template document used for submissions to the department's / body's management board / committee, or to any other internal governance body and a copy of any instruction or guidance issued since February 2020 to modify submissions to the management board / committee (specifically seeking inclusion or omission of consideration of issues related to Covid19 in submissions - I do not need access to any other changes e.g., for financial controls, or governance changes, or HR issues). I request access to these records in their original form, and that they be sent by email, please. I am not seeking any submissions to the management body - I am looking for (i) the template document from which submissions are created, and (ii) instructions to modify that template or submissions for Covid-related issues. I will be happy to clarify / refine any aspect of this request, and to agree to a time extension for a reply to this request if that assists.

  • Received
    Decided 21 November 2023
    Granted
    Request Reference TRA-FOI-2023-0177
    Requester Type Other
    Department of Transport

    Dear Sir/Madam, Under the Freedom of Information Act 2014, I am seeking the following: Records of correspondence between the Department of Transport and the Road Safety Authority over concern about the rising toll of fatalities, from July to October 23rd, 2023. Also, any internal briefing notes in relation to the same issue and time period.

  • Received
    Decided 21 November 2023
    Refused
    Request Reference TRA-FOI-2023-0187
    Requester Type Other
    Department of Transport

    I would like to make a request for a copy of the Railway Order for the Foynes to Limerick railway line under the Freedom of information Act 2014.

  • Received
    Decided 21 November 2023
    Refused
    Request Reference TRA-FOI-2023-0188
    Requester Type Other
    Department of Transport

    I wish to request a copy of the railway order pertaining to the Limerick Foynes Railway under The Freedom of Information Act, 2014.

  • Received
    Decided 16 November 2023
    Refused
    Request Reference TRA-FOI-2023-0192
    Requester Type Journalist
    Department of Transport

    I wish to make a request under the Freedom of Information Act. Specifically I am looking for all correspondence to and from the Minister for Transport and the Minister of State at the Department of Transport, if possible, regarding the rollout of the TFI app in Dublin from September 1st, 2023 until present.

  • Received
    Decided 13 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0175
    Requester Type Oireachtas/P ublic Representativ es
    Department of Transport

    A Chara, I would like to request all internal and external correspondence relating to the Briefing note to Department of Transport on the consequences of the funding scenarios for 2023; from 1st May 2023 to date Is mise le meas,

  • Received
    Decided 8 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0169
    Requester Type Journalist
    Department of Transport

    Dear FOI Team, Under the Freedom of Information Act 2014, I am seeking the release of all records of correspondence, both internal and external, relating to challenges facing the Irish taxi market, such as the decline of licenced taxis, the requirement for wheelchair-accessible taxis and the ageing driver demographic since July 2023 to date. This should include, but is not limited to, any letters, emails, text messages, WhatsApp messages, memos, minutes of meetings, notes, reports, draft reports and any other relevant records that were created, sent or received by the Department related to this. I would prefer to receive this information electronically, preferably in its original format. If you feel that the request is too broad, or that it may not be possible to respond to this request in a reasonable time, please contact me at this email address and inform me of how I can refine my request. Please also confirm that you have received this request.

  • Received
    Decided 8 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0178
    Requester Type Journalist
    Department of Transport

    I would like to request, under the Freedom of Information Act 2014, access to the following information/records: All records/correspondence/notes/briefing materials related to this entry (https://www.lobbying.ie/return/102468/apple-distribution- international-ltd) in the lobbying register, in which Apple discussed "key transport infrastructure and links" with Minister Jack Chambers Any letters back and forth between Apple and the Department of Transport relating to public transport/links as related to the above entry in the lobbying register. I would request this information in digital format, though any other format is also acceptable.

  • Received
    Decided 8 November 2023
    Refused
    Request Reference TRA-FOI-2023-0193
    Requester Type Other
    Department of Transport

    I am writing to you as I would like to make a freedom of information request in regards to public transport records. I would like to make the request, specifically in regards to records of reported incidents of anti-social behaviour on Luas services during the dates: December 27th, 2022 and January 3rd, 2023.

  • Received
    Decided 7 November 2023
    Part-Granted
    Request Reference TRA-FOI-2023-0168
    Requester Type Journalist
    Department of Transport

    To whom it may concern, Under the Freedom of Information Acts I would like to please request copies of the following documentation or correspondence. 1; All communications between the Department of Transport and the Road safety Authority on the subject of additional/extra/supplementary funding for the RSA to fund additional road safety campaigns or programmes. 2; Included within the scope of this query should be any internal Department meeting notes, minutes, and/or briefings to the Minister or Minister of State on this subject and also, any responses to the RSA, whether by letter, email, meeting minutes, or the note of any telecommunications on this subject. 3; The time period covered by this query is Jan 1st 2022 and September 1st 2023. I hope this request is clear. If not, or if the scope is potentially problematic, pls do not hesitate to get in contact.