1. The number of external security personnel are based in each INTREO office nationwide in tabular form. 2. The duties of those external security personnel while on duty e.g. open up INTREO office each morning, lock up INTREO office each night etc. 3. The grade of Department staff that has authority to request to increase the number of security personnel within INTREO after meeting certain conditions e.g. staff at the grade of APO have the authority to request increased security personnel.