Received 4 September 2024
Decided 26 September 2024
Part-Granted
Request Reference FOI-0378-2024
Requester Type Client
Department of Housing, Local Government and Heritage

Request access to the most recent internal guidelines or policy document issued by your FOI body regarding:  the use of messaging apps or platforms (such as, but not limited to, SMS text messages, MMS messages, WhatsApp, Telegram, Signal, Snapchat, Instagram, Viber, WeChat, Hago, Messenger, BitMessage, Ring, Line, bulk SMS systems), or  the retention and archiving of messages sent using messaging platforms, or the transfer of such messages to a central repository with a view to ensuring compliance with FOI requests and data protection Subject Access Requests (SARs).