Received 11 October 2022
Decided 11 November 2022
Refused
Request Reference 2022-0115
Requester Type Journalist
National Transport Authority (NTA)

Details of what customers complained about most, can this information be broken down by month and the mode of transport it happened on. Can you also provide the outcome/resolution of these complaints? I request the following information between January 1, 2018 and July 31, 2022.