Galway County Council

As a result of an earlier request for records under the Freedom of information act, I understand that “a complaint was received regarding littering in Moycullen on Wednesday at 7.20am when a member of the public dumped a bag of waste into a litter bin adjacent to the Forge Bar on the 29th March 2017. The complainant stated that the vehicle used in the offence was (Reg No). I hereby make a request under the Freedom of Information Act for the following information: 1. The reasons for the decision to issue me a letter on 11 April 2017 by registered post 2. A statement on Galway County Council’s general policy and practice in dealing with complaints regarding lettering; 3. Is it standard practice to issue a notice under Section 18 of the Waste Management Act to an alleged offender without any prior contact to notify the person of a complaint and invite their comments? 4. Has the council any policy or practise to determine whether or not complaints are malicious or erroneous? 5. What steps, if any, were taken to corroborate or confirm the complaint e.g. checking cctv, checking the bin in question – which is a small on-street bin? 6. Did the complainant state the make and colour of the vehicle in addition to the registration number? If not, was the information subsequently cross-checked with the complainant?