Department of Justice, Home Affairs and Migration

• The number of complaints sent into the INIS in 2018 about visa applications/renewals, and 20 pieces of those complaints. Could the corresponding figures for 2016 and 2017 be included for comparative reasons. • The number of complaints sent into the INIS in 2018 about privacy issues, and 20 pieces of those complaints. Could the corresponding figures for 2016 and 2017 be included for comparative reasons. • The number of complaints sent into the INIS in 2018 about queues at the INIS office on Burgh Quay, and 20 pieces of those complaints. Could the corresponding figures for 2016 and 2017 be included for comparative reasons. • The number of complaints sent into the INIS in 2018 about waiting times for all applications.