strategy statement03 - 05

Implement the Information & Consultation Directive and the

employee involvement elements of the European Company Statute;

Performance Indicator: Bills to transpose the Directives to be published by mid 2004.

Contribute to industrial peace by ensuring the provision of

quality and respected industrial relations dispute resolution institutions: the Labour Court, the Labour Relations Commission, Rights Commissioners and the Employment Appeals Tribunal;

Performance Indicators: Number and percentage of disputes resolved with assistance from the industrial relations institutions (Labour Court, Labour Relations Commission, Rights Commissioners). Number and percentage of Employment Appeals Tribunal Determinations upset in the Courts. The outcomes of the Review of the LRC staffing and business processes to be in place by end 2003. The impact of the Programme for Sustaining Progress on the Labour Court to be reviewed at year-end 2003. The EAT to be assisted to enable it to meet its customer service targets in 2004.

Strengthen competitive advantage through

• Improved dialogue in the workplace through Information & Consultation;

• Improved knowledge and awareness of Corporate Social Responsibility;

• Social Partnership at national and local level;

• The adaptive Workplace of the Future.

Performance Indicator: Ensure that the strengthening of competitiveness be central to the Social Partnership process as well as interactions with the EU and other international bodies.

Figure from page 68

Goals

We will take concerted action to ensure that regulation is fair, balanced and effectively implemented: to encourage commerce, ensure competitiveness, confidence in business and the welfare of citizens.

We will promote competition in all sectors of the economy and ensure that consumers derive the maximum benefit from the fair and efficient operation of the market.

High Level Performance Indicators for Goals

LClarity of regulatory rights and obligations in consumer and

competition law;

LLevel of compliance with consumer, company and competition

regulatory regimes;

LNumber of instances of non-compliance with consumer and

competition and company regulation effectively dealt with by litigation and other means;

LDemonstrable improvements in the functioning of the

insurance market, notably by way of a progressive reduction by the industry in the cost of insurance.

4.3.1 Insurance

Deliver the reform programme viz.

The Ministerial Committee, chaired by the Tánaiste to report

regularly to Government on the progress made under the Action Plan to give effect to the 67 Motor Industry Advisory Board (MIAB) recommendations within a target timeframe;